List of contacts:
roccola.ds@gmail.com (Carolyn Farias) | General VA | Slack / whatsapp |
mariatedim@gmail.com | Articles, blog posts | Slack / email |
janecoldins@gmail.com | Proofreading | fiverr |
luka992.djordjevic@gmail.com | Audio (not working together anymore, quit for too much pressure) | upwork |
cuteditor@gmail.com hushvideoeditor@gmail.com | Video editing | upwork |
mahendra131@gmail.com | programming | upwork |
nastya.klimovych@gmail.com | Google analytics (backup) | upwork |
petra@thesecretofsolopreneurs.com | The best in everything :) | Upwork / slack |
asmir.hakanovic@gmail.com | Video editing backup | upwork |
cristinatomescu86@gmail.com | wordpress | Email / slack |
sanja_dodos@yahoo.com | Technical VA, wordpress | upwork |
milosevic.radmila@yahoo.com | General VA | Upwork / slack |
kokarevich.v@gmail.com | Google analytics (good, but expensive) | upwork |
mahosni89@gmail.com | Camtasia export | upwork |
gorankrstic36@yahoo.com | Audio editing | upwork |
nur1952@gmail.com | Programming, IT | upwork |
Iryna Chumachenko irrrenoleinik@gmail.com | Google analytics | upwork |
Anton Litovchenko | IT expert, programming (in case WPEzi fails) | upwork |
Katherine | Facebook ads | Katherine@ohsosocialmarketing.co.uk |
Frank | Google ads, Bing ads | info@otavation.com |
Andrei Lapitski | Klipfolio | lapitski.a@gmail.com |
Aqib Mohd | Zapier, wordpress | upwork |
Klipfolio (reporting from OP, GA, Libsyn - Andrei Lapitski - all except finance tabs)
Creating and managing inboxes (GSuite)
Linode - servers, DNS records
Wordpress - about 20 different websites
Tracking - GA
Deadline funnels (setting up new countdowns, resetting existing ones)
Ontraport (campaigns, rules, payments, checkout forms/pages, upsells, contact updates, setting up automated emails to Selby,...)
PlusThis (Ontraport addon for tracking videos, etc)
Evoicemail - checking voice mails left on our phone number
Vimeo - hosting videos
Amazon S3 server - hosting files for membership section and for validator.bta
CDN
IT Syndicate - server monitor 24/7 and support if required
MXToolbox.com - analyzing DMARC report, emails that are sent using BTA domain - s anyone sending emails on our behalf?
Google postmaster - checking reputation, spam rate
Pingdom - what phone number should I use instead of mine for alerts?
Takedown media (anti-piracy agency, taking down all links sharing or reselling courses)
WPEzi - wordpress support (communication though a Trello board, Petra has access there)
123rf.com - stock images and videos
Amazon KDP - publishing ebooks
Surveyfunnel.io - surveys, used on https://tradingbreakoutstrategies.com/
Handwrytten.com + Zapier - automatically sending postcards to clients purchasing Emini, SFB...
Hotjar - monitoring of visitors, what they click on, how far down they scroll on a page, etc
Leadpages - creating and editing pages
Libsyn - hosting podcast episodes
Litmus (with Petra) - checking emails before they are sent
Useproof - social proof badges in the left bottom corner of a screen (this course was purchased by …. from …. 4 hours ago)
Data Studio - reporting from GA and OP
Swing strategies monthly performance (done by Petra F.)
Split test report
Email of the month (most often we never receive them, so I need to ask them to resend it)
Email open stats
Refunds report - how many refunds do we have, what products, what are the reasons
Managing info@bta inbox (and a couple of others like info@14dc, info@bosm, admin@tmi, info@msa,...) - replying to messages, forwarding, sharing feedback from contacts
Guidance with creating new courses (Ontraport+AccessAlly+ProgresAlly)
Zapier - API synchronization, troubleshooting when a Zap fails
Monthly export from OP for Andrew
Monthly backup of OP data about contacts
Adaptrade Affiliate
TradeStation affiliate
WinAutomation affiliate
Bob Pardo payouts
Martin Lembak payouts
Jeff Swanson payouts
HR
Upwork.com
Fiverr.com
Freelancer.com
Contracts with VAs working directly with
Backup for Petra and several other VAs
BOS Tool - contact point with Jarda, generating new passwords, resetting existing ones
http://www.smartyfis.com/bostool/bostool.zip
Company changes (legal)
Audits
Providing annual updates and registration documents to Paypal, etc
Finance
Incomes/Expenses report
Paying invoices (services, VAs)
Chargebacks
Paypal (account limitations, etc)
Stripe
Transferwise (used to pay companies that are in the US and don’t accept PayPal or card payments)
Transferring money as required (like from PayPal to Payoneer)
Rev.com payments
Issue updated invoices (e.g. when client forgets to put a company name on it)
Thinks to consider:
- Create custom fields and mark a sign up date for individual lead magnets
- use A/NS records to host pages created in LP/OP on a subdomain - to bypass Wordpress and reduce the loading time
Things to send by mail to Andrew:
- Company registration documents
- UOB security code generator (accounting Iva?)
- Payment cards (Payoneer + UOB)
Suggestions: Give Cristina access to WPEzi, LP, and part of OP
Put all VAs in a single slack channel so that they can send messages to each other, without Petra being the middle man (woman?) - like a design from Pablo to Cristina or emails from Maria to Cristina (or whoever will create them in OP)
Speed improvement - domains that are used just for redirecting Leadpages (bta-elite.com) - connect using A record instead of doing it through WordPress - it is less maintenance and it is quicker
Deliverability:
- Try new different domain, do a proper warm-up, send free content to most loyal contacts, show mailbox providers that people want that content (something we haven't done for BTA). Wait at least 30 days after the domain is purchased before the first email is sent
- Stop sending the email sequence after 3-5 days if the person hasn’t opened any of the previous emails from the sequence (probably not interested)
- Try different ESP (Active Campaign)
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