SECTION ONE: PROCESS OVERVIEW
As of April 2020, BTA has 2 servers with Linode. Both of them are managed by IT Syndicate - in case the server goes down, the SSL is about to expire, etc, they will send us an email notification.
SECTION TWO: PROCESS EXECUTION
On their page is: https://itsyndicate.org/
There is an option to send a ticket, live chat or a phone number to call.
You can also log in to clients area to update billing details:
https://my.itsyndicate.org/clientarea.php
Important contacts:
support@itsyndicate.org
billing@itsyndicate.org
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